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In order to maintain a successful business Marquese Chriss Jersey , the business must understand and maintain a positive relationship with its customers. Customer Relationship Management (CRM) is the process of bringing the customer and the company closer together. There are many different areas in which Customer Relationship Management can be implemented. The goal of CRM is to help a company maintain current customers, as well as gain new customers.


Targeted Marketing


Targeted marketing is accomplished through collecting information about the customer. This information can be buying habits or simply demographics. The idea behind this is that a business analyzes what a customer buys and then markets specific products to that customer based on his or her buying habits. Businesses track buying habits using discount cards, and special store credit cards. Targeted marketing can also be implemented on the Internet. has product recommendations based on buying habits Charles Barkley Jersey , and product ratings. Customers can also be sent e-mails that market targeted products. Marketing the right products to the right customers can significantly increase a business' sales with minimal associated costs.


Call Centers and Customer Service


Have you ever called a business to complain or ordered a product and encountered an automated call response (I.E. ?please press 1 for questions, 2 for comments? etc.)? That's CRM. Call centers that take calls and monitor customerbusiness interactions are often running on hosted CRM programs. CRM managers want to make call centers as efficient and customer-friendly as possible. A customer who can easily navigate through an automated system is more likely to do business with the same company in the future. In the case of a complaint, a customer whose problems are responded to immediately is more likely to forgive and forget a company's transgressions. Customer service is the backbone of all CRM processes and strategies.


CRM Vendors


Not surprisingly Grant Hill Jersey , in order to successfully collect data, manage call centers, analyze data Jason Kidd Jersey , and make changes, businesses need CRM software. There are many CRM vendors in the world. The most widely-recognized vendors are Siebel, Shaquille O'Neal Jersey , and Microsoft. Each of these vendors has contributed to CRM in its own way.


CRM Applications


There are many different types of CRM applications. Some CRM applications are Web-based so they can be accessed via a browser. Other CRM applications have programs built in for integrating data entries and data management across several applications. CRM vendors also have specific strategies that are unique to every client. The goal of a CRM vendor is to not only upgrade a company with the latest CRM technology, but also to design the companies infrastructure in such a way that the customercompany relationship can flourish.


Conclusion


Knowing the customer is the key to a successful business. Customer Relationship Management is the process through which a business analyzes their customers and makes changes accordingly. CRM vendors provide applications and advice on the best CRM methods. Most observers believe that CRM practices will continue to flourish as new CRM strategies and technologies are developed. For any business, a successful CRM approach is a must-have.


Your Refilled Cartridges Can Pay Some Bills Computers Articles | March 31 Steve Nash Jersey , 2005

Ever thought about putting your refilling talent to work for you? I'm not talking about starting an inkjet refilling business, however, there's nothing stopping you from doing that. What I mean is if you enjoy refilling inkjet cartridges there are ways that you can sell them and make some money without a whole lot of effort.



Many people think that a refilling business is the type that people bring you their cartridges Leandro Barbosa Jersey , you refill them, and they pay you and leave. That's the hard way to do it. A much easier way is to obtain empty cartridges, refill them and sell them. The trick is where to get the empties so you don't go broke in the process. Another thing to realize is you only want to refill cartridges that have print heads on them. Most HP and Lexmark cartridges fall into that category. Most Canons and all Epson's won't.


The easiest place to sell your cartridges is on eBay. You can also sell them to your friends Dan Majerle Jersey , neighbors and work associates. If you sell them on eBay you could include in your ad that you buy empties. Offer $1.00 per empty and stipulate that they must be virgin cartridges, never before refilled. Another place to get your empties is empties. You can also make up some fliers and pass them out to local business' offering to buy their empty cartridges. So many companies throw them away and would gladly sell them to you cheap.


You don't need a lot of expensive tools to get started. A couple refill kits will pay for themselves rather quickly. If you specialize in a few types of cartridges you won't have to buy a lot of supplies. Popular cartridges like HP C6578 and HP 51645A, HP 6656 Kevin Johnson Jersey , HP 6657, Lexmark 12A1970 and 12A1980, 10N0016 and 10N0026.