Proactivity is Critical When Providing Training Using Handling Difficult People Training Materials Business Articles | September 27 Ryan Hartman Womens Jersey , 2014
People can be difficult. Sometimes they are annoying and you would rather not deal with these people. The reality is that, like it or not, from time to time you might be confronted with someone who proves to be troublesome. The right way to approach it is not to dismiss it or avoid it Brandon Saad Womens Jersey , but to learn how to handle it. This article provides a number of guidelines on conflict management and how to handle difficult people.
Some people are difficult. You feel they are overwhelming, somewhat annoying and you would rather not deal with these people. The reality is that, like it or not Artem Anisimov Womens Jersey , from time to time you might be confronted with someone who proves to be troublesome. The right way to approach it is not to dismiss it or avoid it, but to learn how to handle it. This article provides a number of guidelines on conflict management and how to handle difficult people.
A Proactive Approach
It is easy to blame someone as soon as we discover that something is wrong or we don’t like their approach. By constantly blaming others you risk missing the obvious and would develop into an unpleasant know-it-all character where everyone would rather stay away from. This also stops you from developing and improving.
The first step when confronted with something you don’t like is to ask yourself if “you” were to blame. Always aim to be proactive which means you need to assume it is your fault so you can observe your own behaviour and take steps to improve it. Consider the following:
Do you listen to the statement or are you busy planning? Are you more focused on what to say next as a rebuttal rather than really listening to what the other person is saying? Do you react immediately when you feel you are threatened? What happens if you slow down next time? May be you are not under attack and you just thought you have been challenged. Ask yourself if your reaction is justified. On the other hand, suppose the person is indeed attacking you Richard Panik Womens Jersey , did you consider the option of not reacting and instead ignoring the person deliberately? You can achieve both of these if you simply allow yourself time to think rather than immediately reacting as soon as you feel you have been attacked, simply because you cannot to be too sure. Are you sure you understood the person well? Do you ever ask the other person to repeat himself, especially when what you heard felt like an attack? May be you misunderstood. Even when you think you have understood Alex DeBrincat Womens Jersey , do you ever present it in your own words and check with the other person to make sure you did not misunderstand? Are you open to new ideas? Do you accept that others can sometimes come up with better solutions than you and suggest better methods? Do you ever allow them to state what’s on their mind before imposing your own ideas? Do you ever pause? Do you ask for time to think before you can come back with an appropriate response? Do you know your own strengths and weaknesses? Do you know where you stand? Are you willing to think positively about the situation?
As you can see, a great way to approach the problem of handling difficult people is to centre your attention on yourself rather than the other person. Time and again you may see that a proactive approach can significantly come to resolve the issue and in fact come to strengthen your relationship with the other person rather than weakening it.
Handling difficult people is an inter-personal skill and a great way to master it is by going through interactive exercises with others and test yourself using conflict management scenarios and case studies. To do this, you can attend a course on conflict management or handling difficult people and train yourself under supervision of a soft skills trainer. Alternatively Brent Seabrook Womens Jersey , if you are in charge of your staff, you can setup a corporate training course for them.?
'No man is an island? the saying goes. The implication is that humans cannot exist alone. I would take the island aphorism a step further and contend that no one can be successful alone. Merely existing day-to-day is not enough. Success must be an essential part of our lives. Individual success builds our personal power, increases joy & fulfillment and grows a strong sense of self-esteem. Regardless of how we define our individual idea of success Corey Crawford Womens Jersey , it is impossible to manifest that desired outcome alone. Fortunately, women are collaborative by nature. We work well on teams and in efforts for the benefit of others. So why is it so difficult for us to act on behalf of ourselves?
Let's look at some of the reasons why we allow ourselves to go it alone:
1) We don't want to ask for help. For many of us, we were told that we could do anything. With that mantra drilled into our minds Jonathan Toews Womens Jersey , it can be a difficult paradox to admit that we may actually need help with something.
2) We are lonely. We feel as if there isn't anyone who can understand what we are going through so we inadvertently make the problem worse by isolating ourselves. However, if one woman feels this way, chances are others do too.
3) We don't want to admit that we aren't perfect. Many of us fear others realizing that we don't have it all together. In reality Duncan Keith Womens Jersey , however, not one person in this world has it completely together all the time.
4) We often lack confidence. Confidence is an attitude that is a direct outcome of our self-esteem. When we doubt what we want or doubt that we are capable of achieving something, we are often reluctant to enlist the support of others.